Letter from the CEO
As promised in our newsletter, we will always strive to provide you and your team with information to transform your organization. We will also highlight some of our clients and their work, sharing key insights that were most effective for them.
As a thought leader in sales and customer service, we are proud to share valuable insights and best practices that will shine the spotlight on critical business areas (or systems or methods) that are often overlooked or neglected. Our Vision is that every organization changes the way they sell, for good: Leaders build their people and uphold a culture of integrity; Sellers are honest, skilled, and proud of what they do; and Customers make intelligent and confident decisions.
We are thrilled to be entering our 15th year of business with our diverse team of over 50 consultants, and to have had the opportunity to deliver over 400 transformative projects in more than 50 countries. Our work has provided unique and revelational professional development for tens of thousands of sales and customer service professionals and leaders who, in turn, positively impact tens of millions of clients.
Over the past few months, we’ve rebranded into two sub-brands: WRP Social Impact and WRP Commercial to reflect our growing organization and the clear distinction between the two markets we serve. You’ll see this in our website, our team, our books, and in the information and stories we will share with you in the newsletter. We are very proud and humbled that DQ Sales® has proven its effectiveness across all sectors and markets in which it has been applied and it has been so widely accepted as an ethical and human-centered method.
We are excited to continue our journey as an innovative firm that creates real and sustainable transformation, for good. We look forward to continuing to share our knowledge and expertise with you over the years to come. Thank you for your interest in what we do and we hope that you will find our newsletter to be yet one more valuable resource for your endeavors.